Imagine someone has broken into your warehouse through a back door and they got away with some of your valuable assets. You took the proper measures prior to the event by implementing a security system comprised of security cameras, motion sensors, and alarms to notify you and authorities of such events. However, after further investigation, it’s discovered that your cameras and sensors were operating just fine – but your alarms malfunctioned – so you and the authorities weren’t notified until after the fact. This happens – technology isn’t always perfect. This failure could’ve been easily prevented had your system been monitored for performance and functionality. At ATS, we are proud to begin offering remotely-hosted security network health and status monitoring to our customers.
What is remote security system monitoring?
Remote monitoring is when a business or facility’s security system’s network is constantly being supervised, controlled, and accessed by a management service provider that is offsite. In terms of security, the primary function of remote network monitoring is to constantly monitor a security system network for underperforming or failing components and to notify the network administrator in case of any issues. Some remotely monitored network components could include access control or video surveillance software, cameras, access control controllers, intrusion systems, or any other network device or software you want to have monitored.
What can remote monitoring mean for you?
With remotely-hosted monitoring, you’ll always know when one of your security devices or software components is underperforming or failing in its capacity to secure your business or facility. Some functions service providers may be able to perform remotely include the ability to install new or updated software (such as updates, patches, or custom configurations), observe managed device and software behaviors for diagnostic tasks and performance, and install and configure devices such as security cameras, sensors, or access control devices. This is a service that can be deployed into physical hosted machines or into a virtual environment.
Here’s what ATS can offer you
With our remotely-hosted monitoring, we’ll provide you with the following services:
- Identify network and bandwidth usage trends.
- Monitor the availability and uptime of network devices.
- Check performance metrics such as CPU and RAM usage of servers and computers.
- Monitor uptime and activity of specific Windows Services.
- Monitor custom web application functionality.
Associated Technical Services (ATS) can help you learn more about how remotely-hosted security network health and status monitoring will help you monitor and maintain your security system network.